Guide
ChatGPT Business vs Enterprise: what Enterprise adds
ChatGPT Business and Enterprise share the core: business data isn't used for training by default, and both have admin controls, SSO, shared projects and skills, and full custom MCP connectors. Enterprise adds what larger or regulated organizations need. That means SCIM to create and remove accounts from your identity system, role-based access controls, data residency, and the Compliance API for conversations and agent activity. Admins also get finer control over who can use agents, connected tools and actions. Business is self-serve from two users; Enterprise is a sales quote. Choose Enterprise when an identity, compliance or residency requirement is written down somewhere, not for the size of the team alone.
Short answer
- Both: no training by default, admin, SSO, full custom connectors.
- Enterprise adds: SCIM, role-based access, data residency, the Compliance API.
- Connectors: on Business only admins and owners create them; on Enterprise admins can let selected members.
- Price: Business on OpenAI's page; Enterprise through sales.
Side by side
| ChatGPT Business | ChatGPT Enterprise | |
|---|---|---|
| Buying | Self-serve, 2 or more users | Through sales |
| Training on your data | Not used for training | Not used for training by default |
| Sign-in and users | SSO and MFA | Adds SCIM and role-based access controls |
| Data residency | Not offered; OpenAI points to Enterprise | Offered |
| Compliance | Admin controls | Encryption, retention and compliance controls; Compliance API for conversations and agent activity |
| Custom connectors (MCP) | Full MCP; only admins and owners create and publish | Full MCP; admins can let selected members create connections by role |
| Custom GPTs | Retire on 11 December 2026 | The same, or 11 February 2027 with an approved deferral |
| Pricing | ChatGPT pricing, as of 5 Nov 2026 | A quote from OpenAI's sales team |
From OpenAI's Business and Enterprise pages, read 5 November 2026, and its help pages on connectors (archived copy of 19 October) and on the custom GPT retirement (search-result text).
A worked example: an 80-person firm decides
Illustration: a made-up business. An 80-person accounting firm on ChatGPT Business asks whether to move to Enterprise. Its IT lead, Noor, agrees the criteria and weights with the managing partner before talking to sales:
| Criterion (weight) | Business | Enterprise |
|---|---|---|
| Accounts created and removed from our identity system (30) | 1: no SCIM; leavers removed by hand | 5: SCIM |
| Cost over two years (25) | [check: price] from OpenAI's page | [check: price] from the quote |
| Audit of conversations for client work (20) | 2: admin controls only | 4: Compliance API [vendor's claim, unverified] |
| Who may add connectors (15) | 3: admins and owners | 4: by role |
| Data in the EU (10) | 1: not offered | 4: data residency [check: regions with sales] |
The firm's client contracts require that accounts are removed automatically from its identity system, with an audit trail. Business can remove a leaver by hand and has SSO, but it has no SCIM, so it can't meet that clause; only Enterprise does. That single requirement decides it: Noor recommends asking for an Enterprise quote and comparing the two-year cost before signing, and lists what to verify with sales: the regions for data residency and what the Compliance API exports.
How to decide
- Write down the requirement that would force Enterprise: identity, audit, residency, or who may add connectors.
- Check it against OpenAI's pages, not a reseller's table.
- Agree the criteria and weights before you see a quote.
- Price both over the contract term: Business from the pricing page, Enterprise from the quote.
- Plan the custom GPT move on either plan; see custom GPTs end on 11 December.
Skills for this
- Operations and adminVendor comparison with weighted scoresCompares 2-5 vendors on weighted criteria you agree first: must-haves, evidence-based scores, total cost, risks, and one recommendation.
- FinanceSaaS spend reviewReviews SaaS subscriptions: owners, seats used vs paid, overlapping tools, renewal and notice deadlines, and cancel, downgrade or keep with savings.
- AI practiceCompany AI use policy draftDrafts a short, plain-language AI use policy: approved tools, data never to paste, review and disclosure rules, owners, and points flagged for legal review.
Questions
What is the difference between ChatGPT Business and Enterprise?
Both keep business data out of training by default and include admin controls, SSO, shared projects and skills, and full custom MCP connectors. Enterprise adds what larger or regulated organizations ask for: SCIM user provisioning, role-based access controls, data residency, the Compliance API, and more control over who can use agents and connected tools. Business is self-serve from two users; Enterprise goes through sales.
Does ChatGPT Business have SCIM?
No. OpenAI's Business page says to contact sales if you need Enterprise SCIM, role-based access controls or data residency, so those come with Enterprise.
Do custom GPTs last longer on Enterprise?
Custom GPTs retire on 11 December 2026. OpenAI's FAQ, read through search results, gives FedRAMP workspaces and Enterprise workspaces with an approved deferral until 11 February 2027. Plan the move either way.
AI skill
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Sources
- ChatGPT Business — admin controls, SSO and MFA, data not used for training; "Need Enterprise SCIM, role-based access controls, or data residency? Contact sales" (read 2026-11-05)
- ChatGPT Enterprise — business data not used for training by default; encryption, retention and compliance controls; admins manage who can use agents, connected tools and actions; Compliance API visibility for conversations and agent activity; deployment guidance and advanced workspace analytics (read 2026-11-05)
- ChatGPT pricing — Business for 2 or more users (read 2026-11-05)
- OpenAI Help: Connecting custom MCP servers in ChatGPT — full MCP on Business and Enterprise/Edu; on Business only admins and owners create and publish; on Enterprise admins can grant selected members permission by role; read from the 19 October 2026 archived copy, the page blocks automated reads (read 2026-11-04)
- OpenAI Help: Custom GPT retirement and migration FAQ — custom GPTs retire on 11 December 2026; FedRAMP workspaces and Enterprise workspaces with an approved deferral have until 11 February 2027; read through search-result text (read 2026-11-05)